3999dat is one of Bangladesh's most trusted online gaming platforms. We believe that our members' privacy is a fundamental right and protecting it is our responsibility. This Privacy Policy explains what information 3999dat collects, why it collects it, how it is stored, and the measures taken to keep your data secure.
By using the 3999dat website or mobile app, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact the support team.
This Privacy Policy applies to: Whenever you interact with 3999dat through the website (3999dat.app), mobile app, live chat, email, or any other channel.
When you register, play games, make deposits or withdrawals, or contact support on 3999dat, certain information naturally enters our system. We use this information solely to provide you with the best possible service and to maintain platform security. Your data is never sold to any third party under any circumstances.
3999dat collects your information in several ways. Below is a detailed breakdown of the types of data we collect:
| Data Type |
Details |
When It's Collected |
| Identity Information |
Name, date of birth, national ID number |
During Registration & KYC Verification |
| Contact Information |
Mobile number, email address |
During Registration & Updates |
| Payment Information |
BKash/Nagad/Rocket number (partial) |
During Deposits & Withdrawals |
| Device Information |
IP address, browser, operating system |
Automatically on every visit |
| Gaming Information |
Bet history, win/loss records, game preferences |
During Gameplay |
| Communication Logs |
Chat History, Support Tickets |
Support Contact Hours |
3999dat never stores your full bank account number, card number, or PIN. Payment details are always kept in encrypted and tokenized form.
3999dat uses your information only for specific, transparent purposes. Each purpose is explained below:
- Account Management: Your information is used to create, verify, and maintain your account.
- Transaction Processing: To verify identity accurately during deposits and withdrawals.
- Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
- Legal Compliance: To fulfill lawful requests from government or regulatory authorities.
- Service Improvement: To analyze user preferences and improve the overall gaming experience.
- Promotional Communications: To send you offers and bonus information, with your consent.
- Support Services: To provide fast and effective resolution to your issues.
Important: 3999dat never sells your information to advertising agencies, data brokers, or other gaming platforms. Your data stays strictly within our own systems.
To stop receiving promotional messages, contact our support team at any time or use the STOP option in any SMS you receive. Please note that important account-related messages (such as transaction confirmations) cannot be disabled, as they are essential for your security.
3999dat stores your data on secure, encrypted servers. Our servers operate in compliance with the international security standard ISO 27001.
- Account Information: Retained for as long as your account is active, and for up to 5 years after closure.
- Transaction Records: Retained for up to 7 years in accordance with legal requirements.
- Gaming Logs: Retained for up to 2 years for dispute resolution purposes.
- Support Chat: Retained for up to 1 year after an issue is resolved.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
Once the retention period expires, your data is automatically deleted from our systems or fully anonymized so that you can no longer be identified.
3999dat does not sell, rent, or improperly share your personal information with third parties. However, certain information may be shared in limited circumstances:
- Payment Processor: Minimum required details are shared with bKash, Nagad, and Rocket to verify transactions.
- KYC Partner: Shared with identity verification third parties solely for verification purposes.
- Legal Authorities: When required by a valid court order or government authority.
- Audit Body: With auditing bodies to demonstrate regulatory compliance.
In all of the above cases, 3999dat ensures that the relevant parties are contractually obligated to uphold our privacy standards and may only use your data for the specified purpose.
If 3999dat undergoes a business restructuring (such as a merger or acquisition), your information may be transferred to the new operating entity. In such cases, we will notify members in advance and give you the option to delete your data.
3999dat uses cookies on its website and app to enhance your experience. Cookies are small text files stored on your browser or device.
- Essential Cookies: Essential for maintaining your login session and ensuring security. These cannot be disabled.
- Functional Cookies: Remembers your preferred language and game settings.
- Analytics Cookies: Used to understand which pages are visited most. This data is anonymous.
- Performance Cookies: To monitor site speed and stability.
You can disable non-essential cookies at any time through your browser settings. Please note that some features may not function properly as a result.
As a 3999dat member, you have the following rights over your personal data. To exercise these rights, email us at support@3999dat.app.
You can find out at any time what information 3999dat holds about you. Upon request to our support team, we will send you a copy of all your data within 30 days.
If any of your stored information is incorrect, you can request a correction. With valid proof, we will update your information within 7 business days.
After closing your account, you may request deletion of your data. However, information subject to legal obligations (such as transaction records) must be retained for a specified period.
You can request that your information be restricted to specific purposes only — for example, opting out of promotional messages.
You can request a structured, machine-readable copy of your data, provided in CSV or JSON format.
3999dat is a gaming platform for adults only. Our Privacy Policy ensures that no one under the age of 18 can register on our platform and that no data is collected from minors.
- Date of birth verification is mandatory at the time of registration.
- National ID verification is carried out during the KYC process to confirm age.
- If an underage account is identified, it is immediately closed and all collected data is deleted.
- If a parent or guardian suspects their child is using this platform, please contact us immediately at support@3999dat.app.
Responsible gaming is a core part of our values. For more details on our protection of minors, please visit our
Responsible Gaming Visit the page.
3999dat uses industry-leading security technology to keep your data safe. Our security team monitors systems 24/7 and responds to any threats immediately.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
- Firewall Protection: Advanced firewalls are in place to block unauthorized access.
- Real-Time Monitoring: Suspicious logins or transactions are automatically blocked.
- Regular Security Audits: Regular testing conducted by third-party cybersecurity experts.
- Data Backup: Encrypted backups are taken daily to prevent any data loss.
Stay Alert: 3999dat will never ask for your password, OTP, or full payment details. If anyone requests this information, contact our support team immediately. Use a strong password and change it regularly to keep your account secure.
3999dat may update this Privacy Policy from time to time. Changes may occur due to service improvements, adoption of new technologies, or updates to applicable laws.
- For significant changes, you will be notified via SMS to your registered mobile number or through an in-app notification.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- The latest version will always be available on this page, with the date of the most recent update shown at the top.
- If you do not agree to the updated policy, you may request account closure.
We recommend checking this page from time to time. Your privacy remains our highest priority, and that commitment will not change regardless of any updates.